Effective Date: July 2024
Access Removals (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, home address, and any other details provided when booking our services.
Payment Information: Credit/debit card details and billing addresses when processing payments.
Technical Data: IP address, browser type, and cookies to enhance user experience.
Communication Data: Emails, phone calls, or messages for customer support and service improvement.
2. How We Use Your Information
We use the collected data for the following purposes:
To provide, manage, and improve our house removal services.
To communicate with you regarding bookings, inquiries, and service updates.
To process payments and prevent fraudulent activities.
To improve website functionality and user experience.
To comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: Third-party vendors who assist in service delivery (e.g., payment processors, logistics partners).
Legal Authorities: When required to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Rights
You have the right to:
Access and update your personal information.
Request data deletion (subject to legal and contractual obligations).
Opt-out of marketing communications.
6. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, so we encourage you to review them separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Access Removals
15 WOODCOTE SIDE, EPSOM, KT18 7HB
info@accessremovals.co.uk
07403195559
By using our website, you acknowledge that you have read and understood this Privacy Policy.